Last Updated: May 1, 2023

These lagna360 Terms of Service (these “Terms”) govern your use of and access to the lagna360 astrology tool provided to you by Lagna 360. (“us”, “we”, or “our”), which includes the lagna360 Mac App (the “App”), the lagna360 website (the “Site”), and all related tools and services (collectively, “lagna360"). BY ACCEPTING THESE TERMS OR USING LAGNA360 YOU AGREE THAT YOU ARE ENTERING INTO AN AGREEMENT WITH US AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE LAGNA360. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER ENTITY, YOU REPRESENT THAT YOU ARE AN EMPLOYEE OR AGENT OF SUCH COMPANY (OR OTHER ENTITY) AND YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF SUCH COMPANY (OR OTHER ENTITY). ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Lagna360

Lagna360 is a astrology platform, allowing you to create and edit your own horoscope. Lagna360 lets you (a) create your horoscope, (b) view your astrology predictions, (c) collaborate with others, (f) consult with astrologers, and (g) train our AI to provide better predictions.

2. Eligibility

You must be at least 13 years of age to access or use Lagna360. If you are accessing or using lagna360 on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

3. Registration, Account Information, and Communications

You must create an account and download the App from the Site before using lagna360. You must provide complete and accurate information as requested in the registration process, and must maintain and update all information provided as required to keep it current, complete and accurate. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. Lagna360 is not responsible for any problems, interruptions in access, or liability that may arise from incorrect information provided by the user. Any failure to do so may, among other things, result in deletion of your account and a refusal to allow you to resume any use of lagna360. Account credentials may not be shared or transferred, except with an “Authorized User”, provided that such Authorized User is authorized by law to act on your behalf and who has agreed to abide by these Terms and who is only authorized to use lagna360 for the purpose of performing their job function for you. You agree to maintain (and will ensure that your Authorized Users maintain) the security and confidentiality of user names and passwords. You are responsible for any and all activities that occur under your account, and you agree to immediately notify us of any unauthorized use of your account or any other breach of security related to your account or the lagna360 services.

3.1 Communication Requirements

All communication, including but not limited to account deletion requests, payment disputes, and requests for information, must be made from the email address associated with your account upon registration. This is to ensure the security and integrity of your account information. For all communication related to your account or usage of Lagna360, please reach out to us via our support email at support@lagna360.com. While we strive to address inquiries as quickly as we can, please allow up to 15 business days for a response due to our team size and the volume of inquiries we receive.

3.2 Consequences of Non-compliance

Failure to comply with the communication requirements may result in delays or inability to effectively address your request or dispute.

4. Privacy

4.1 Use of Cookies and Other Tracking Technologies

We use cookies and similar technologies to provide and support our services, as detailed in our Privacy Policy. By using Lagna360, you agree to our use of these technologies for analytics and user personalization.

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

5. License

5.1. License Grant

Subject to these Terms, we hereby grant to you a limited, non-exclusive, non-transferable license to access and use lagna360. We reserve the right to change, suspend, remove, or disable access to the service at any time without notice. In no event will we be liable for the removal of or disabling of access to any portion or feature of the service.

5.2. Restrictions and Limitations

You may not do any of the following:

  • (a) License, sublicense, sell, resell, rent, transfer, assign, distribute or otherwise commercially exploit or make lagna360, or any portion thereof, available to any third party, except as expressly permitted herein and subject to the terms set forth in these Terms;
  • (b) Reverse engineer, disassemble, or de-compile the App or any other software required for use in connection with lagna360 or otherwise attempt to discover the source code for, or any trade secrets related to, the App or lagna360;
  • (c) Remove any copyright, trademark or other proprietary notices from lagna360, or any component thereof;
  • (d) Modify, alter or create any derivative works of lagna360 or any component thereof;
  • (e) Reproduce or distribute the App or lagna360 or copy any ideas, features, functions, or content thereof, except as expressly permitted under these Terms; or
  • (f) Use lagna360, or any component thereof, for any purposes other than as expressly permitted herein. In using lagna360, you must at all times comply with all applicable laws, rules and regulations.

All rights not expressly granted in these Terms are reserved by us.

6. Ownership

Ownership of lagna360, and all content and materials contained therein other than any User Content (as defined below), are owned solely by us or our licensees and are protected by Canadian and international copyright laws. No title to or ownership of the Site, the App, lagna360 or any proprietary rights associated with them is transferred to you by these Terms.

7. Feedback

In the event that you provide us with any questions, comments, suggestions, opinions, observations, usage information, or feedback on lagna360, including ideas for improvements, enhancements and other changes (collectively the “Feedback”), you agree that such Feedback is the confidential information of ours and we are the sole owner of all Feedback, including all patent, copyright, trademark, trade secret and other intellectual property rights therein, and may use and implement such Feedback in whole or in part without any notice or attribution, payment or other compensation, to you or any third party. You hereby assign to us all right, title and interest you may have in and to all Feedback. You further agree to execute such documents and take, at your expense, such actions as we may reasonably request to effect, perfect, confirm and enforce our ownership interests and other rights as set forth in Section 6.

8. Disclaimer

8.1 Accuracy of Astrological Predictions

Lagna360 offers astrological predictions and interpretations based on complex algorithms and vedic astrology principles. These are generated by AI and they are subject to interpretation. We make NO CLAIMS, WARRANTIES, GUARANTEES, PROMISES or ASSURANCES about the accuracy, reliability or completeness of these predictions. Astrology is a belief system that is inherently subjective and diverse in interpretations. Therefore, it is crucial to understand that the astrological predictions on our platform are NOT ABSOLUTE and should not be used as a sole basis for decisions in personal, legal, financial, business, or other matters. ALL decisions made based on the predictions or other information provided by Lagna360 are the SOLE RESPONSIBILITY of the user.

8.2 General Disclaimer

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, YOU ACKNOWLEDGE THAT LAGNA360 AND ALL ITEMS AND SERVICES PROVIDED IN CONNECTION THEREWITH ARE BEING PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITH NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR ARISING BY LAW, REGARDING LAGNA360 (INCLUDING THE APP, THE SITE, AND ANY RELATED SERVICES) OR ANY CONTENT OR OTHER ITEMS YOU MAY FIND ON LAGNA360, INCLUDING WITHOUT LIMITATION REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, SUITABILITY, PERFORMANCE, SECURITY, ACCURACY OR COMPLETENESS OF LAGNA360. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, WITHOUT LIMITING THE FOREGOING, LAGNA360 DOES NOT REPRESENT OR WARRANT THAT (A) LAGNA360 WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE ANY PARTICULAR RESULTS; (B) ANY TRANSCRIPTION, DATA, ANALYSIS OR REPORTS WILL BE ACCURATE OR RELIABLE; (C) MINOR ERRORS OR DEFECTS WILL BE CORRECTED; (D) THAT LAGNA360 WILL BE UNINTERRUPTED OR FREE FROM BUGS, ERRORS, OMISSIONS OR INTERRUPTIONS; OR (E) LAGNA360 OR THE SERVERS THAT MAKE LAGNA360 AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF DATA, LOST REVENUES, LOST BUSINESS OPPORTUNITIES OR OTHER ECONOMIC ADVANTAGE, FOR ANY CAUSE OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THESE TERMS OR THE OPERATION, USE OF, OR INABILITY TO USE LAGNA360, EVEN IF WE HAVE BEEN ADVISED OR IS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) IN NO EVENT SHALL OUR AGGREGATE LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THESE TERMS, LAGNA360 OR ANY OF OUR ACTIONS IN CONNECTION THEREWITH, OR YOUR USE OF OR INABILITY TO USE LAGNA360, EXCEED THE GREATER OF $0.00 OR THE COMPENSATION YOU PAY, IF ANY, TO US FOR ACCESS TO OR USE OF LAGNA360.

10. Termination

Notwithstanding any of these Site Terms, We reserve the right, without notice and in its sole discretion, to terminate or suspend your account and your license to use the Site, and to block or prevent future your access to and use of the Site at any time with or without cause. Upon any termination of your right to access or use lagna360, you will cease all use of lagna360, and we will delete all of the User Content that may be stored in connection with lagna360. You are solely responsible for making backup copies of any User Content.

11. Electronic Communications

By creating a lagna360 account, you also consent to receive electronic communications from us (e.g., via email or by posting notices on our Site). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.

12. Payment and Refund Policy

12.1. Subscription Services

Certain advanced features of Lagna360 are available only through the purchase of a subscription. These features are not necessary to receive basic astrology predictions but are available for users interested in a more comprehensive and personalized experience. By purchasing a subscription, you are supporting our efforts to modernize vedic astrology. Your subscription covers the cloud compute costs for additional AI resources required to provide these advanced features.

By subscribing, you agree that your subscription will automatically renew unless you cancel it. You can cancel your subscription at any time.

12.2. Refund Policy

Upon cancellation of your subscription, your account will remain active for the remainder of your current subscription period, but you will not be billed for the next cycle. We do not offer refunds for any subscription services, regardless of usage. All fees paid are non-refundable and non-transferable except as expressly provided in these Terms. No refunds or credits will be provided for partial periods or for periods where the service is unused.

However, we are committed to your satisfaction. If you believe exceptional circumstances might warrant a reconsideration of our refund policy, we encourage you to reach out to us directly. While we cannot assure a refund, we pledge to give due consideration to your request and assist in every possible way.

12.3. Disputes and Concerns

All questions, concerns, or disputes regarding payments must be addressed by sending an email to support@lagna360.com. Please ensure to send the email from the address you used when creating your account. This is crucial to verify your identity and protect your account's security. Failure to use the correct email may lead to delays or inability to effectively resolve your concern or dispute. We aim to resolve all issues within 15 business days of receiving your message.